Shipping & Delivery
We create each piece specifically for you. Because our apparel is handmade to order in Athens, Greece, please allow up to 2 days for dispatch.
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Worldwide Shipping: €4.90 flat rate.
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European Customers: Estimated delivery in 3-5 working days.
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International Customers: Estimated delivery in 5-10 working days.
Pro Tip: Order 2 or more items and we’ll upgrade your package to Tracked Shipping free of charge!
Note: Our basic shipping does not include a tracking number. If you require this service for a single item, please contact us before placing your order so we can adjust the costs.
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Returns & Refunds
We want you to love what you wear. If something isn't right, don't worry—we've got you covered.
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Our Guarantee
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Defective Goods: If your order arrives with a fault, we will immediately send a replacement or offer a full refund.
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Not as Described: If you feel your item is different from what you expected, get in touch and we’ll assist you happily.
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Standard Returns
You can return any product within 20 days of ordering if you simply change your mind. You can choose to:
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Exchange the item for a different design or size.
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Receive a voucher for your next analog purchase.
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Request a full refund of the purchase price (minus original shipping costs).
The Fine Print:
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Items must be unused, unwashed, and in their original condition.
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Return shipping costs are the buyer's responsibility.
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Refunds are processed once we receive the garment back.
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Important: Please contact us before sending any items back.
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Need Help?
We are on hand 7 days a week to answer your questions. We endeavor to respond to all queries immediately.
Thank you for supporting Vinyl Master Apparels!